In order to make the most of the service you have chosen at Medes, we recommend that you arrive at least 10 minutes before your appointment time to fill out a medical history form if you are a new client.

Out of respect for the next appointment, late arrival will limit the duration of your service. Your treatment will end at the time scheduled in your reservation.

In order to preserve the atmosphere of our spa, we ask that you turn off the sound on your cell phone or any other electronic device.

CANCELLATIONS
Failure to show up for an appointment means a loss of income for your service provider. We understand that sometimes circumstances will prevent you from showing up or being on time. We strive to confirm each appointment by text message or phone call one day prior to the scheduled time. However, if you need to change your plans at the last minute and cannot make your appointment, please let us know as soon as possible or at least 24 hours before the scheduled time. This will allow us to fill your time slot with someone on our waiting list or with last-minute bookings.